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Privacy & Disclaimer

Your privacy is very important to us at Trash Monkey.

Trashmonkey.com.au is committed to protecting your personal information. We recognise your right to privacy and treat your personal information as private and confidential and we will not disclose this information to others without your consent, unless required to by law.

Trashmonkey.com.au asks customers for some information in order to facilitate your order. The order form asks for contact information, and financial information. Your security is our highest priority and all information received is treated with strict confidence.

The contact information

Information, like your name and addresses, contained in the Trashmonkey.com.au order form is used to ship orders to the customer. Contact information may also be used to get in touch with the customer during the course of the transaction. Should you agree, Trashmonkey.com.au would also like to contact you in the future, to keep you up to date with our new products and promotions.

The financial information

Information is used to bill the customer for our products and services. If you elect to pay online using your credit card, your card details are not viewed by us or by any person except you at any time during the transaction. They are encrypted and passed directly to our payment gateway provider, PayPal.  PayPal process the payment and will do all the security checks on the transaction; passing on any information relating to suspected fraudulent activity to relevant authorities. We do not disclose our customer details or credit card information to outside parties.

We reserve the right to use various details to verify information given to us by our customers. At times, we may use names on member accounts to compare with information on credit cards. We use member phone numbers and email addresses provided to us to communicate with customers about payments. We may also use member addresses to check against credit card billing addresses. This is done only to facilitate a safe and smooth transaction for you, the customer.

If you have any question or concerns relating to our policy, please contact us.